We recently analyzed the COVID-19 response of more than two dozen top retailers in comparison to Apple’s procedures.

The ability to browse is limited, with Apple emphasizing online sales and in-store support. While individual US state guidance varies, you can generally expect to be required to wear a mask and pass a temperature check to enter an Apple Store for the foreseeable future. We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon. Customers can also visit for support by phone or chat. Others will be open for walk-in customers and we encourage everyone to check their local store webpage for more information about hours at their preferred location. For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pick-up and Genius Bar appointments. This week we’ll return to serving customers in many US locations. A second wave of US reopenings announced on May 17 included more than 25 locations in Arkansas, California, Washington, Florida, Colorado, Hawaii, and Oklahoma. Many of the Apple Stores across Switzerland, Italy, and Canada have also reopened. Select Apple Stores in the US began reopening on May 11 following earlier reopenings in South Korea, Austria, Australia, and Germany. As of May 26, a total of 148 Apple Stores across the world are open and practicing additional safety procedures. Out of Apple’s 510 stores, all but the 52 locations in Greater China closed temporarily on March 13. The third wave of US reopenings begins tomorrow, with most locations offering curbside or storefront service only. Apple plans to reopen many more of its US retail stores this week as some regions continue to see a decline in new COVID-19 infections and relax stay-at-home orders.

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